Cookies Policy

1. What are cookies?

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember information about a visit and perform certain functions. Some cookies are stored only for the duration of your browsing session, while others may remain on your device for a longer period or until they are deleted.

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A cookie does not usually identify you by name on its own. However, information collected through cookies may be linked with other information held about your account, device or use of our services. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

We may also use technologies that perform a similar function to cookies. These may include pixels, tags, scripts, local storage and software development tools. In this policy, the word cookies includes these similar technologies unless a different meaning is clear from the context.

Why we use cookies

Cookies can help us deliver a consistent, secure and useful online experience. Depending on the website feature and your settings, they may be used to keep you signed in during a session, maintain the contents of a page, remember choices, detect unusual activity, measure website performance and understand which pages or features are useful to visitors.

Operate essential website and account functions.
Support security, fraud prevention and the protection of our services.
Remember selections such as language, region or display preferences where available.
Understand how visitors navigate and interact with the website.
Identify technical issues and help improve website reliability.
Provide information or marketing features where permitted and where relevant preferences have been provided.

2. Types of cookies we may use

The cookies used on the website may differ depending on the pages you visit, the features you use, your device and the choices you make. The following categories describe the general purposes for which cookies may be used. A single cookie may support more than one purpose.

Strictly necessary cookies

These cookies are needed for the website to operate and cannot normally be switched off through a cookie preference tool. They may support account access, session management, navigation, security controls, load balancing and other functions requested by you. Without these cookies, important parts of the website may not work correctly. They do not generally require consent where they are essential to provide a service you have requested, although applicable requirements may vary.

Functional or preference cookies

Functional cookies allow the website to remember choices you make and provide enhanced or more personalised features. For example, they may remember display settings, selected preferences or information needed to provide a feature consistently during a visit. If you decline these cookies, some preferences may not be remembered and certain convenience features may be less effective.

Analytics and performance cookies

Analytics cookies help us understand how the website is used. They may provide information such as the pages viewed, the links selected, the time spent on a page, the type of device used and whether an error occurred. We use this information in an aggregated or otherwise appropriately managed form to assess performance, identify improvements and make the website easier to use. These cookies are not intended to determine the outcome of any game or alter the fairness of play.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help us understand whether promotional content is relevant, limit repeated messages or measure the effectiveness of campaigns. They may also support the delivery of advertising on our website or other digital services. These cookies may be placed by us or by third-party service providers acting on our behalf. They will be used in accordance with applicable requirements and your available choices.

Third-party cookies

Some features may be provided by third parties, such as security, analytics, content, payment, identity or technical service providers. Those providers may use their own cookies or similar technologies when their services are active on the website. Their handling of information may be governed by their own privacy notices and terms. We encourage you to review the relevant third-party information where it is made available.

3. Your cookie choices and controls

When you first visit the website, you may be shown a cookie notice or preference tool. Where applicable, you can use that tool to accept or refuse categories of non-essential cookies. Your choices may be saved in a cookie or similar file so that we can remember them. If you clear your browser data, use a different browser or access the website from another device, you may need to set your preferences again.

You can also control cookies through the settings in your web browser or device. Most browsers allow you to view, delete, block or restrict cookies. Some browsers can notify you before a cookie is stored, while others allow you to block third-party cookies only. The steps differ between browsers and devices, so you should check the relevant help or support information for your software.

Open the privacy, security or site settings in your browser.
Review the available cookie or website data controls.
Choose whether to allow, restrict or delete cookies.
Close and reopen the browser if required for the changes to take effect.
Review the settings again if you use another browser, device or private browsing mode.

Blocking or deleting cookies may affect the website experience. Essential functions may not work as intended, your session may be interrupted, saved preferences may be lost and some pages or features may be unavailable. Disabling cookies does not necessarily delete information already collected or held in connection with an account. Other information may still be processed where it is necessary to provide services, meet legal obligations, protect the website or manage security.

Cookie controls are separate from account, marketing and responsible gambling settings. Changing cookie preferences will not open, close, suspend or change an account, alter account records, change game results or replace any responsible gambling tool. If you want to change another type of preference, use the relevant settings or process made available on the website.

4. How cookie information is used and shared

Information collected through cookies may include an internet protocol address, browser type, operating system, device information, approximate location derived from technical data, pages visited, referring pages, interaction details and dates or times of activity. The information collected will depend on the cookie, the feature being used and your settings. We aim to use information for legitimate website, security, service improvement and communication purposes, subject to applicable law and your choices.

Cookie information may be accessed by authorised personnel and service providers that help operate, secure, analyse or improve the website. We may also disclose information where reasonably necessary to comply with legal or regulatory requirements, respond to lawful requests, investigate suspected misuse, protect users or protect our rights and services. We do not use this policy to promise that every cookie or third-party technology will be available at all times.

Some service providers may process information outside Australia or in more than one country. Where this occurs, the handling of information will be managed in accordance with applicable privacy requirements and our Privacy Policy. Third-party services may change over time, and a provider's own privacy notice may explain additional processing carried out through its technology.

Cookies and account security

Certain cookies may be important for keeping an account session secure and for detecting activity that appears unauthorised, automated or fraudulent. For this reason, refusing or deleting all cookies may cause additional security checks or prevent some account functions from operating. Cookies do not replace account passwords, multi-factor authentication or other security measures where those measures are offered.

Cookies and responsible gambling

Cookies may help remember technical preferences, but they are not a substitute for responsible gambling controls. If gambling is no longer enjoyable or is affecting your finances, relationships or wellbeing, consider using the responsible gambling tools available on the website and seeking independent support. Cookie choices do not remove the importance of setting personal limits, taking breaks or using account restrictions where appropriate.

5. Changes to this Cookies Policy

We may update this Cookies Policy when our website, technologies, services, legal obligations or cookie practices change. The updated version will be published on this page with a revised effective date where appropriate. You should review the policy from time to time so that you understand how cookies and similar technologies are used.

If a change requires a new choice or consent under applicable requirements, we may display a notice or preference request when you next visit the website. Continuing to use the website after an updated policy is published may indicate that you have read the revised information, but it will not override any consent or preference requirements that apply to non-essential cookies.

Questions about privacy and cookies

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the privacy or support channel made available on the website. We may need to verify your request before providing information or changing settings. Our Privacy Policy contains further information about personal information, privacy rights, data security, retention and how privacy-related requests are handled.

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